Frequently Asked Questions
Everything you need to know about life coaching and working with Sue Smith
Life coaching is a collaborative partnership focused on helping you identify and achieve your personal and professional goals. Unlike therapy, which often focuses on healing past wounds, coaching is forward-looking and action-oriented. I work with you to clarify your vision, overcome obstacles, develop strategies, and maintain accountability as you create positive changes in your life.
While both coaching and therapy are valuable, they serve different purposes. Therapy typically focuses on healing past trauma, addressing mental health issues, and understanding psychological patterns. Coaching, on the other hand, is future-focused and goal-oriented, helping mentally healthy individuals maximize their potential and achieve specific objectives. If you're dealing with depression, anxiety, or trauma, I recommend working with a licensed therapist first or alongside coaching.
Your first session will be a comprehensive intake where we get to know each other and establish the foundation for our work together. We'll discuss your current situation, goals, challenges, and what success looks like for you. I'll explain my coaching approach, answer any questions you have, and we'll create a preliminary action plan. This session helps ensure we're aligned and that coaching is the right fit for your needs.
The duration varies depending on your goals and the depth of change you're seeking. Some clients see significant progress in 3-6 months, while others benefit from longer-term support over 6-12 months or more. My Transformation Package is a popular 3-month intensive program that provides comprehensive support for major life changes. We'll discuss timing during your discovery call based on your specific situation and objectives.
That's perfectly normal and actually very common! Many clients come to coaching feeling stuck or unclear about their direction. A big part of the coaching process is helping you gain clarity about what you truly want. Through powerful questions, assessments, and exploration exercises, we'll uncover your values, strengths, and desires to create a clear vision for your future. You don't need to have it all figured out before we start.
Yes! I offer coaching sessions via secure video conferencing (Zoom), phone calls, or in-person meetings (if you're local). Most of my clients prefer video calls as they provide the convenience of coaching from anywhere while still maintaining the personal connection of face-to-face interaction. We'll determine the best format for you based on your preferences and schedule.
I require 24-hour notice for session cancellations or rescheduling. Sessions cancelled with less than 24-hour notice will be charged the full session fee. Emergency situations are handled on a case-by-case basis with understanding and flexibility. For package clients, missed sessions without proper notice cannot be refunded but may be rescheduled when possible within the program timeframe.
Yes, I understand that coaching is an investment. For my Transformation Package, I offer flexible payment options including monthly payment plans. Individual sessions are paid per session. I believe that if you're committed to your growth, we can find a payment structure that works for your budget. We'll discuss payment options during your discovery call.
My unique combination of corporate executive experience, formal psychology training, and ICF certification allows me to understand both the practical and emotional sides of major life transitions. Having successfully navigated my own career transformation, I bring firsthand experience to the challenges my clients face. I combine evidence-based coaching techniques with mindfulness practices and maintain a balance of compassionate support with accountability-focused action.
Coaching is ideal if you're ready to make positive changes in your life, willing to take action, and open to being challenged and supported. It's perfect for people who feel stuck, want to make a career transition, need accountability, or want to reach their next level of success. The best way to know is through a complimentary discovery call where we can discuss your situation and determine if coaching – and specifically working together – is the right fit.
Still Have Questions?
I'm happy to answer any additional questions during a complimentary discovery call.